UC Corner

A blog to share tips and tricks of Cisco Unified Communication (UC) products, such as CUCM, CUPS, CER, CUMA, etc.

Friday, March 26, 2010

Place to ask questions

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It's that time again - " Ask the Expert " event on Cisco NetPro forum. If you have any questions, please feel free to ask ther...
2 comments:
Tuesday, March 9, 2010

Client Service Framework - CSF

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History Once upon a time, Cisco built a client software called "Cisco Unified Personal Communicator" (a.k.a. CUPC). CUPC has man...
10 comments:
Wednesday, March 3, 2010

Client Convergence

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In the "Unified Communication" world, you might have many different client software installed on your computer - Click-to-Call for...
2 comments:
Monday, March 1, 2010

Calendar presence with CUPS and Exchange

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Cisco Unified Presence Server (CUPS) has the capability to retrieve calendar (Exchange) status and populate to clients (CUPC). When your ca...
21 comments:
Saturday, January 23, 2010

Hard Drive Partition and version control of UC Appliance

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Active and Inactive Version Many Cisco Unified Communication appliances (CUCM, CUPS, CER, CUMA, etc.) share the same OS (Cisco customized Li...
8 comments:

OCS 2007 R2 on Windows 2008 R2 with SQL 2008

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Neither Windows 2008 nor SQL 2008 is supported by OCS 2007 R2. But if you really want to do it, here are some tips: Use SQL 2008 R2 SQL 200...
Friday, January 22, 2010

The art of troubleshooting

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Since I joined TAC, I've been the top case solver for 16 consequent quarters no matter what technology group I worked in. I'd like ...
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Michael Luo
Cisco CCIE R/S, Voice
Certified UCCX Specialist
Certified Presence Specialist
Microsoft MCSE
VMWare VCP
Oracle OCP DBA
Novell MCNE
Juniper JNCIE
Avaya ACA
ITIL V3
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