Sorry I didn't post any new article lately.
I'll host a "Ask The Expert" event on Cisco NetPro forum June 8 - June 12.
For those new to the forum, "Ask The Expert" is a periodic event that the subject matter expert (SME) would answer questions on a specific topic (such as licensing, contact center, video conferencing, etc.). Of course, I'll be answering questions on CUPS/CUPC and presence-related questions. Bring your toughest questions! :)
Though I cannot guarantee every question be answered immediately, I'll make sure they get to the right people.
We believe Unified Communication will make our life better (though the process of deploying it might make your life tougher... LOL)